Course Information
Dates and Times
05 – 06 October 202
9:00 am -3:00 pm SAST
Venue
Presented live from our virtual studio using Zoom video conferencing
Who Should Attend
Business Managers, Business Process Analysts, Business Analysts, System Analysts, Information Technology Professionals, Process Owners, Process Integrators, BPM Project Leaders, BPM Project Team Members, Quality Specialists and Compliance Officers
All those responsible for business process documentation, redesign and improvement in all industries.
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About The Course
Business process mapping and modelling are essential components of Business Process Management (BPM). They are also central for the success of process optimization initiatives such as the definition, improvement, redesign and automation of business processes. In this course, you will acquire the knowledge and skills to map and model business processes at the enterprise level as well as the detailed workflow level.
You will learn to apply the Business Process Model and Notation Version 2.0 (BPMN 2.0) standard. This is an internationally adopted process modelling standard that combines business-friendliness with the precision required to accurately define processes at both the business and technical level.
Course Content
- Introduction to business processes
- The importance of process modelling
in the BPM lifecycle - Introduction to business process mapping and modelling
- The benefits of process modelling
- Analyzing process components
- Eliciting process information
- Business process modelling concepts
- The Business Process Model and Notation Version 2.0 (BPMN) standard
- The BPMN modelling elements
- A guide to developing a clear, readable unambiguous business process map and model
- Choosing the right modelling tool
- Making your process mapping and modelling project a success
Practical hands-on exercises and case studies are given throughout the course.
Virtual Course Presentation
- Presented live from our virtual studio using Zoom video conferencing
- Our experienced instructors are Association of Business Process Management Professionals (ABPMP) Registered Training Providers
- You will see, hear and be able to talk to our instructors as well as ask questions and participate in discussions
- Attend the course at your home or office – all you need is a computer and an internet connection
- The course includes a practical exam which when passed you will receive a Certificate of Competency.
Why Choose Viewpoint Training?
Build the skills your team needs to drive operational excellence with expert training designed for real-world applications.
International Alignment
Aligned with the Guide to the Business Process Management Body of Knowledge (BPM CBOK®), the internationally recognized standard for process management professionals and Business Process Management practice.
Earn Your Certificate
Earn professional credentials that validate your expertise and demonstrate your commitment to development, enhancing your career prospects and organizational credibility.
Modernised Curriculum
Follow a carefully designed curriculum that builds knowledge systematically, ensuring you master foundational concepts before advancing to more complex topics in the course.
Certified and Experienced Instructors
Learn from industry experts with years of practical experience who bring real-world insights, proven methodologies, and actionable approaches to every training session.
Trusted by Leading Organizations
Organizations across Africa and beyond choose Viewpoint Training to develop their teams’ process management capabilities, improve operations, and drive lasting excellence.
Commitment to Excellence
We continuously update our curriculum to reflect the latest industry developments and methodologies, ensuring you receive current, relevant training that delivers value.
Flexible Training Dates
Depending on your group size and course requirements, we can arrange training dates outside our regular schedule to suit you. Contact us today to discuss your options.
Interactive Formats
Engage with content through diverse exercises, practical activities, and knowledge assessments that reinforce your overall understanding and maximize retention throughout the course.
Hands-On Learning
Apply concepts immediately with hands-on exercises, real-world case studies from various industries, and actionable tools designed for direct implementation in your organization.
