Course Information

eLearning Course

ZAR 4,715.00 per delegate (incl. VAT)

USD 290.00

You may register for this course at any time

This course covers the same content as our instructor-led course but is delivered using our elearning platform so you can learn at any time and place using either your computer or phone.

Registration gives you access to the course material for three months.

Who Should Participate
Process Analysts, Business Analysts, Systems Analysts, Business Managers, Information Technology Professionals, Process Owners, Process Integrators, BPM Project Leaders, BPM Project Team Members, Quality Specialists. All those responsible for business process mapping, redesign and improvement in all industries.
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About The Course

Business process modelling is an essential component of Business Process Management (BPM) as well as other business process improvement initiatives such as business process redesign, systems development, quality management and continuous process improvement.

In this self-paced elearning course you will learn to model business processes using Business Process Model and Notation Version 2.0 (BPMN 2.0). BPMN 2.0 is in the forefront of business process mapping and modelling because it is understandable by both business and technical people.

This course is aligned with the Guide to the Business Process Management Body of Knowledge (BPM CBOK®) Version 4.0.

The course covers the same content as our instructor-led course but is delivered using our elearning platform so you can learn at any time and place using either your computer or phone.

Course Content

Introduction to Business Process Modelling

  • What is a Business Process
  • What is Business Process Modelling

Naming and Defining the Process

  • Naming a Business Process
  • Defining the Model’s Purpose, Viewpoint
    and Scope

The Theory of BPMN

  • Origin of BPMN 2.0
  • Connecting Objects

BPMN Elements

  • Flow Objects
  • What is Business Process Modelling
  • Swimlanes

BPMN Elements Continued

  • Sub-Processes and Transactions
  • Event Types
  • Gateways
  • Artifacts

Preparing a BPMN Model from a Case Study

  • Collecting the Case Study Information
  • Modelling the Case Study Process

The course includes a BPMN 2.0 modelling assignment assessed by an instructor.

Why Choose Viewpoint Training?

Build the skills your team needs to drive operational excellence with expert training designed for real-world applications.

International Alignment

Aligned with the Guide to the Business Process Management Body of Knowledge (BPM CBOK®), the internationally recognized standard for process management professionals and Business Process Management practice.

Earn Your Certificate

Earn professional credentials that validate your expertise and demonstrate your commitment to development, enhancing your career prospects and organizational credibility.

Modernised Curriculum

Follow a carefully designed curriculum that builds knowledge systematically, ensuring you master foundational concepts before advancing to more complex topics in the course.

Certified and Experienced Instructors

Learn from industry experts with years of practical experience who bring real-world insights, proven methodologies, and actionable approaches to every training session.

Trusted by Leading Organizations

Organizations across Africa and beyond choose Viewpoint Training to develop their teams’ process management capabilities, improve operations, and drive lasting excellence.

Commitment to Excellence

We continuously update our curriculum to reflect the latest industry developments and methodologies, ensuring you receive current, relevant training that delivers value.

Flexible Training Dates

Depending on your group size and course requirements, we can arrange training dates outside our regular schedule to suit you. Contact us today to discuss your options.

Interactive Formats

Engage with content through diverse exercises, practical activities, and knowledge assessments that reinforce your overall understanding and maximize retention throughout the course.

Hands-On Learning

Apply concepts immediately with hands-on exercises, real-world case studies from various industries, and actionable tools designed for direct implementation in your organization.