Course Information

Instructor led via Zoom

Starts: 20 October 2026

4 days

ZAR 18,860.00 per delegate (incl. VAT)

Dates and Times

20 – 23 October 2026.
9:00 am -3:00 pm SAST

Venue

Presented live from our virtual studio using Zoom video conferencing

Who Should Attend
Business Analysts, Systems Analysts, Testers, Requirements Engineers, Software Engineers, Product Owners, System Developers, Software Development Project Managers and Information Technology Professionals.
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About The Course

In this four-day course, you will learn state-of-the-art methods and techniques for the effective elicitation, documentation, validation, and management of business system requirements. You will also learn how to apply these methods to produce clear and unambiguous business system specifications.

The course is aligned with the IREB® CPRE syllabus and prepares you for the CPRE certification exam, while grounding every technique in practical business systems analysis. Your requirements work will be performed professionally and efficiently, whether your team uses agile development or project-based system development.

Practical work runs throughout the course, with particular emphasis on elicitation and natural language requirements writing. These two skills have become essential for modern business systems, especially those incorporating AI technology, where the quality of captured intent and the precision of written requirements directly determine system quality.

Course Content

Introduction and Overview

  • Introduction to Business System Requirements
  • The what, why, where and how of Business System Requirements
  • The role and skills of a Business System Analyst
  • Requirement analysis in the age of AI-based business systems

Principles of Requirements Analysis

  • The nine principles of system requirements
  • Applying principles to business systems

Work Products and Documentation Practices

  • Work products in Business System Requirements
  • Categories and abstraction levels
  • Natural language requirements writing
  • Writing agile requirements
  • Writing requirements for systems incorporating AI technology
  • Model-based work products for business systems
  • Prototyping in System Requirements
  • Quality criteria for specified requirements

Requirements Elicitation

  • Sources of requirements
  • Elicitation techniques
  • Negotiation and conflict resolution
  • Validation of requirements

Process and Working Structure

  • Influencing factors
  • System Requirements process facets
  • Configuring a System Requirements process

Requirements Management

  • What is requirements management?
  • Version control, configuration and baselines
  • Attributes and views
  • Requirements traceability
  • Prioritising requirements

Tool Support

  • Types of system requirements tools
  • The correct use of AI-based requirements tools
  • Evaluating requirements analysis tools

Practical work is done throughout the course.

Virtual Course Presentation

  • Presented live from our virtual studio using Zoom video conferencing
  • You will see, hear and talk to our qualified instructors as well as ask questions and participate in discussions
  • Attend the course at your office or home – all you need is a computer and internet connection
  • The course includes a trial exam which when passed you will receive a Certificate of Competency
 

Why Choose Viewpoint Training?

Build the skills your team needs to drive operational excellence with expert training designed for real-world applications.

International Alignment

Aligned with the International Requirements Engineering Board (IREB) Certified Professional for Requirements Engineering (CPRE) Foundation Level Syllabus Version 3.2.0

Earn Your Certificate

Earn professional credentials that validate your expertise and demonstrate your commitment to development, enhancing your career prospects and organizational credibility.

Modernised Curriculum

Follow a carefully designed curriculum that builds knowledge systematically, ensuring you master foundational concepts before advancing to more complex topics in the course.

Certified and Experienced Instructors

Learn from industry experts with years of practical experience who bring real-world insights, proven methodologies, and actionable approaches to every training session.

Trusted by Leading Organizations

Organizations across Africa and beyond choose Viewpoint Training to develop their teams’ process management capabilities, improve operations, and drive lasting excellence.

Commitment to Excellence

We continuously update our curriculum to reflect the latest industry developments and methodologies, ensuring you receive current, relevant training that delivers value.

Flexible Training Dates

Depending on your group size and course requirements, we can arrange training dates outside our regular schedule to suit you. Contact us today to discuss your options.

Interactive Formats

Engage with content through diverse exercises, practical activities, and knowledge assessments that reinforce your overall understanding and maximize retention throughout the course.

Hands-On Learning

Apply concepts immediately with hands-on exercises, real-world case studies from various industries, and actionable tools designed for direct implementation in your organization.