Course Information
You may register and begin this at any time.
This course covers the same content as our instructor-led course but is delivered using our elearning platform so you can learn at any time and place using either your computer or phone.
Registration gives you access to the course material for three months.
Who Should Participate
Anyone who is responsible for improving or managing a business process will benefit from this course.
Whether your background is business management, information technology, systems analysis, business architecture, quality management, engineering, human resources, finance, production, marketing or logistics, this course will provide you with essential knowledge to redesign and manage business processes and meaning- fully contribute to process improvement teams.
Admission Requirement
Business Process Management is by nature a cross-functional activity and is not the domain of any specialization. For this reason, any tertiary degree or diploma, or a suitable period of business experience will be accepted as a prerequisite for admission of the course. This is a continuing education programme and is intended to build on previous business training and experience.
Course Certificate
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About The Course
To remain competitive in today’s global economy, businesses need to redefine their processes. Existing processes are too costly and often irrelevant to their intended purpose. Business Process Management (BPM) provides the framework
and tools to refocus business processes and achieve break- through improvements in quality, cycle-time and service while reducing costs.
All organisations undergoing change require people who are skilled in designing, implementing and managing innovative business processes; these people are usually under pressure to complete projects, meet deadlines and find it difficult to attend instructor-led training courses. If you are one of these people, this course is ideal for you.
In this self-paced elearning course covers the spectrum of topics necessary to effectively document, improve, design, redesign and transform business which is covered in this six-month online certificate course.
You will learn the internationally accepted Business Process Model and Notation (BPMN) technique which is an intuitive way to define, analyse and document business processes.
You will also learn how to design and implement the
information technology and organization structure and culture required to enable new processes. Emphasis is placed on the seamless integration of processes across the enterprise.
The course is presented in a series of three modules with each building on knowledge acquired in the previous module. Each module is structured for easy assimilation and self- study.
This course is aligned with the Association of Business Process management (ABPMP) Guide to the Business Process Management Common Body of Knowledge
(BPM CBOK®) Version 4.0.
The course covers the same content as our instructor-led course but is delivered using our elearning platform so you can learn at any time and place using either your computer or phone.
Course Content
Module 1: Introduction to Business Process Management
- Understanding Business Process Management
- Key Business Process Concepts
- The Basics of Business Process Modelling
- Business Process Analysis
- Introduction to Business Process Improvement
- Introduction to Business Process and Design
- Business Process Performance Measurement
- Business Process Transformation
Module 2: Business Process Modelling
- Business Process Modelling Concepts
- Business Process Model and Notation (BPMN)
- BPMN Elements
- Extended BPMN Elements
- Preparing a BPMN Model from Case Study
Module 3: Improving and Implementing Business Process
- Aligning Business Processes with Business Strategy
- Defining Business Process Architecture
- Selecting Process for Improvement
- Understanding the Existing Process
- Understanding Customer Requirements
- Creating the Process Vision
- Improving the Process
- Building the To-Be Process Model
- Transforming the Process
- Managing the New Process
Why Choose Viewpoint Training?
Build the skills your team needs to drive operational excellence with expert training designed for real-world applications.
International Alignment
Aligned with the Guide to the Business Process Management Body of Knowledge (BPM CBOK®), the internationally recognized standard for process management professionals and Business Process Management practice.
Earn Your Certificate
Earn professional credentials that validate your expertise and demonstrate your commitment to development, enhancing your career prospects and organizational credibility.
Modernised Curriculum
Follow a carefully designed curriculum that builds knowledge systematically, ensuring you master foundational concepts before advancing to more complex topics in the course.
Certified and Experienced Instructors
Learn from industry experts with years of practical experience who bring real-world insights, proven methodologies, and actionable approaches to every training session.
Trusted by Leading Organizations
Organizations across Africa and beyond choose Viewpoint Training to develop their teams’ process management capabilities, improve operations, and drive lasting excellence.
Commitment to Excellence
We continuously update our curriculum to reflect the latest industry developments and methodologies, ensuring you receive current, relevant training that delivers value.
Flexible Training Dates
Depending on your group size and course requirements, we can arrange training dates outside our regular schedule to suit you. Contact us today to discuss your options.
Interactive Formats
Engage with content through diverse exercises, practical activities, and knowledge assessments that reinforce your overall understanding and maximize retention throughout the course.
Hands-On Learning
Apply concepts immediately with hands-on exercises, real-world case studies from various industries, and actionable tools designed for direct implementation in your organization.
