Expert Training in
Business Process Management and Requirements Analysis
Internationally endorsed, practitioner focused. VIEW OUR COURSES
Our Core Services

Build the process management skills your team needs to drive operational excellence with our training courses.

Instructor-led Process Courses

Join our expert-led courses via Zoom to master business process management through interactive learning, real-world case studies, and hands-on exercises with certified instructors.

Self-Paced Online Process Courses

Learn at your own pace with our online courses. Access comprehensive materials and practical exercises whenever suits your schedule. Available for select programs.

Our Business Process Courses

Certificate In Business Process Management

Starts: 8 Jun 2026

5 days

Zoom

Business Process Management Overview (Intro Course)

Starts: 4 May 2026

1 day

Zoom

Business Process Mapping and Modelling

Starts: 5 May 2026

2 days

Zoom

Business Process Improvement and Redesign

Starts: 7 May 2026

2 days

Zoom

Designing Business Process Architecture

Starts: 19 May 2026

2 days

Zoom

Advanced Business Process Design for Automation

Starts: 24 Jun 2026

3 days

Zoom

Writing Effective Standard Operating Procedures

Starts: 21 May 2026

2 days

Zoom

System Requirements Analysis Course

Starts: 26 May 2026

5 days

Zoom

Viewpoint delivers expert training in business process management to organizations across Africa and beyond.

We help you simplify complexity, improve efficiency, and achieve sustainable results through internationally recognized methodologies. From process mapping and redesign to automation and improvement, our proven approaches and practical solutions empower your team to drive measurable operational excellence.

Helping our clients reach their full potential.

“The training exceeded our expectations in every way. Our team gained practical skills they could apply immediately, and the instructor’s real-world experience made complex concepts easy to understand. The materials are excellent reference tools we continue to use. This investment has already delivered measurable improvements in our operations.”

Applications Analyst | FNB Botswana

“Viewpoint’s approach to training is refreshingly practical and results-focused. The course structure made learning progressive and manageable, while the hands-on exercises reinforced key concepts perfectly. Our team left with confidence and actionable strategies they’re already implementing. We’ve seen genuine improvement in how we approach processes."

Performance Officer | SA Air Force

“Outstanding training that truly delivers value. The instructor’s expertise and engaging delivery style kept our team engaged throughout. The combination of theory and practical application was exactly what we needed. The certification adds credibility to our team’s capabilities, and the ongoing resource access continues to support our improvement initiatives.”

Systems Engineer | Swaziland Electricity

“We’ve worked with Viewpoint for several training initiatives now, and they consistently deliver excellence. The course content is current, relevant, and immediately applicable to our challenges. The small class environment allowed for meaningful interaction and personalized guidance. Our team’s capability in process improvement has transformed significantly”

Senior Business Analyst | ATC SA

“Exceptional training experience from start to finish. The curriculum is well-designed, the materials comprehensive, and the instructor’s knowledge invaluable. Our team appreciated the focus on real-world application rather than just theory. The skills gained have already helped us streamline operations and improve efficiency across multiple departments.”

Benefit and Risk | NAMAF, Namibia

“Thank you for an informative and engaging Business System Requirements Analysis course. I truly appreciate the knowledge and practical insights shared throughout the training, which will be invaluable in my role. Thank you for your guidance and support. I look forward to attending another course with you in the future..”

Manager Business Process Management | Rand Water