Demystifying Business Process Automation

Every year, businesses waste billions on automating business processes that fail to deliver. They buy sophisticated Robotic Process Automation (RPA) tools, implement AI agents, and deploy process orchestrators only to discover they’ve automated broken processes or chosen the wrong technologies. The real problem isn’t the technology; it’s starting with technology instead of process design.

Where do you start? Start by defining the business goal you want to achieve with process automation. Once you have done this, identify and design the business process that will help you achieve your goal. The success of the automation project will depend on how well you and your team have designed the critical process and applied the right technology to enable your design. You will then be on the road to achieving breakthrough business performance.

Fortunately, there is a common process design standard that can help you develop a business-friendly specification of the process you want to automate, providing a bridge to the technical development of the automated process. This standard is Business Process Model and Notation 2.0 (BPMN 2.0). Once you have designed the process in BPMN 2.0, you will have a definition that demystifies process automation. The BPMN 2.0 design will make your choice of application to automate obvious.

The benefits of using BPMN 2.0 for designing are:

• BPMN provides a standard business process modeling language that is readily understandable by all business stakeholders – the business process analysts who create the process diagram, the technical developers responsible for implementing business processes, and the business users who monitor and manage them.
• BPMN presents business processes in a business-friendly graphical format, enabling organizations to communicate workflows in a standardized way.
• BPMN models facilitate the analysis, improvement, and simulation of processes, which are essential for the design of automated processes.
• Automation platforms can directly execute business processes designed using BPMN.

Our Advanced Business Process Design for Automation Course gives you the knowledge and skills to design digital business processes using advanced process modeling and simulation, as well as to automate, monitor, and optimize processes using Business Process Management (BPM) techniques, technologies, and tools. The course includes the application of Artificial Intelligence (AI) orchestration and automation tools for process automation.