Course Information
Dates and Times
05 – 09 October 2026
9:00 am -3:00 pm SAST
Venue
Presented live from our virtual studio using Zoom video conferencing
Course Accreditation
This course is aligned with the Guide to the ABPMP Business Process Management Common Body of Knowledge (BPM CBOK®) Version 4.0
Who Should Attend
Subscribe to Our Newsletter
About The Course
Transform your organization’s processes and drive breakthrough performance improvements with our comprehensive Business Process Management (BPM) Programme.
This five-day programme comprises three courses that will provide you with the essential knowledge, methods, and practical skills to analyze, design, and optimize business processes across any industry.
Whether you are initiating your first BPM initiative, supporting process transformation projects or building capability within your organization, this certificate provides a structured pathway through the complete BPM lifecycle from discovery and modelling to analysis, redesign, and implementation.
Course Content
Days 1-2: Course 1: Business Process Mapping and Modelling
Creating accurate process maps and models
Process discovery and documentation
The Business Process Model and Notation Version 2.0 (BPMN) standard
Extended process modelling
Business process patterns
Days 3-4: Course 2: Business Process Improvement and Redesign
Systematic process analysis methods
Identifying inefficiencies, bottlenecks, and improvement opportunities
Process redesign principles and patterns
Measuring process performance and setting targets
Implementation planning and process automation readiness
Day 5: Course 3: Integrated Business Process Management
Core BPM principles and concepts
The Integrated BPM Method and techniques
BPM project success factors
Practical, hands-on exercises and case studies are provided throughout the program.
A Viewpoint Certificate in Business Process Management will be achieved by passing the assessments for each course section.
Virtual Course Presentation
- Presented live from our virtual studio using Zoom video conferencing
- Our experienced instructors are Association of Business Process Management Professionals (ABPMP) Registered Training Providers
- You will see, hear and be able to talk to our instructors as well as ask questions and participate in discussions
- Attend the course at your home or office – all you need is a computer and an internet connection
Why Choose Viewpoint Training?
Build the skills your team needs to drive operational excellence with expert training designed for real-world applications.
International Alignment
Aligned with the Guide to the Business Process Management Body of Knowledge (BPM CBOK®), the internationally recognized standard for process management professionals and Business Process Management practice.
Earn Your Certificate
Earn professional credentials that validate your expertise and demonstrate your commitment to development, enhancing your career prospects and organizational credibility.
Modernised Curriculum
Follow a carefully designed curriculum that builds knowledge systematically, ensuring you master foundational concepts before advancing to more complex topics in the course.
Certified and Experienced Instructors
Learn from industry experts with years of practical experience who bring real-world insights, proven methodologies, and actionable approaches to every training session.
Trusted by Leading Organizations
Organizations across Africa and beyond choose Viewpoint Training to develop their teams’ process management capabilities, improve operations, and drive lasting excellence.
Commitment to Excellence
We continuously update our curriculum to reflect the latest industry developments and methodologies, ensuring you receive current, relevant training that delivers value.
Flexible Training Dates
Depending on your group size and course requirements, we can arrange training dates outside our regular schedule to suit you. Contact us today to discuss your options.
Interactive Formats
Engage with content through diverse exercises, practical activities, and knowledge assessments that reinforce your overall understanding and maximize retention throughout the course.
Hands-On Learning
Apply concepts immediately with hands-on exercises, real-world case studies from various industries, and actionable tools designed for direct implementation in your organization.
